Practical information for parcel products

Before receiving your consignments, we need your Electronic Transport Orders (EDI) using a distribution system.

For you to book your consignment and create shipping labels, you need to have a distribution system, also called a TA system (Transport Administration). Read more about distribution systems here. 

Get tips and advice on how to best and most securely package your parcels in our Packaging Guide.

When sending heavy parcels, it’s important to mark them correctly so we can handle them safely.

Parcels over 20 kg

• Label the parcel with the barcode label “>20 kg”. This applies to parcels within Denmark and abroad.
• For parcels to Sweden, you must also add the “Heavy” service in EDI and attach the label on three sides of the parcel.
• You can order the barcode label from PostNord’s Webshop under "etiketter, plastlommer m.m."

New requirements in Germany from January 1, 2025

• Parcels over 10 kg and 20 kg must have special markings.
• For parcels to Germany, the physical weight must be included in the EDI, so the parcel label shows an icon of a weight of either 10 kg or 20 kg.

The barcode label can be ordered via PostNord's Webshop (in Danish). You will find it under "etiketter, plastlommer m.m".

When we collect parcels from you, there may be a requirement for parcels to recipients in Denmark to be sorted according to whether the parcels are to be delivered east or west of the Great Belt (Storebælt) Bridge.

Download guidance below and read how to label your mail container/pallet. You can also see how parcels with certain services should be labelled.

Sorting parcels for the east of the Great Belt (Storebælt) Bridge
Sorting parcels for the west of the Great Belt (Storebælt) Bridge

Handover of MyPack and PostNord Parcels

Click to order labels

Handover and collection of Tracked Letter DK

Vignette TLDK TTA – Attached to each container (sack, mail container, pallet) for the EAST (0900–49999)

Vignette TLDK TTA – Attached to each container (sack, mail container, pallet) for the WEST (5000–9999)

You can send parcels with a limited amount of dangerous goods. As the sender, you are responsible for ensuring that transportation is allowed.

The Positive List is an overview of the substances and items (UN numbers) that can be sent with PostNord by agreement. If the product’s ADR classification (UN number, name, class, etc) is on the list, we can transport the product.

Read more about dangerous goods in limited quantities and find UN numbers for these.

All consignments to countries outside of the EU Customs Union must clear customs (including the Faroe Islands and Greenland).

Read more about customs duties when exporting.

Delivery times for your customers in Denmark

MyPack Home

We deliver MyPack Home next day, Monday to Friday during daytime hours. In selected areas, we deliver from 16:00 to 21:00.

PostNord Parcel

We deliver PostNord Parcel next day, Monday to Friday, generally before 16:00, but our service goal is before 18:00.

PostNord Parcel Locker and PostNord Service Point

We deliver PostNord Parcel Locker and PostNord Service Point next day, Monday to Saturday.

Tracked Letter DK

We deliver Tracked Letter DK within 5 business days from 7:00 to 16:00.

Delivery times for your customers with PostNord Tracked and PostNord Untracked: See delivery times